By Trish Ennis CSP, ARM, CRIS
Executive Director, Colorado Safety Association
Organizations and Safety Professionals spend lots of time and resources developing safety and health documentation, for good reasons. These documents are created for a variety of purposes, including but not limited to:
- Meeting legal requirements
- Defining and documenting compliance requirements
- Providing details about safety rules and procedures
Despite the amount of time and effort put in to these documents, they are relatively dense, filled with technical language (jargon), and frequently hard to navigate. What if we focused on the psychology of how people access and read information based on the intent of that information? What if our safety documentation was designed to accommodate how people look for cues and read information?